by Larry Mar 31st 2013

Doug does beautiful work. I am absolutely thrilled with my bookcase project and he was great to work with during the installation. Doug is also great at communication - we had a dozen emails to clarify every detail so I would be happy with the end result.

by Rainer Behrendt Nov 23rd 2012

Overall I really had a good experience with Doug. I am really happy with the outcome of the desk. We had a small hickup due to a design change but the result was worth waiting for it.

by Mari H. Sep 25th 2012

Doug is easy to work with and will go out of his way to meet your specifications. He is easy to reach by phone or email. He always responded promptly to my questions. Note: I put "not applicable" on the timeliness section because we requested an unusual finish for our table which takes longer than other finishes so we knew we would have to wait a bit for delivery. Cool Timbers had no control over that and Doug was most accommodating. I have seen other tables he has made and , in addition to being well built and pretty, they have a style all their own. His work is solidly built and the finish is professional. We are very happy we chose Cool Timbers for our project and would use Cool Timbers again.

by Chris Sep 18th 2012

Doug was great, he communicated with me every step of the way to make sure he was delivering exactly what I wanted. The table turned out great and I am very happy with it.