chris w.'s review

For Old North Designs

• Apr 6th 2016

I contracted with Spencer of Old North Designs on September 30, 2015, to deliver 4 premium leather, walnut, and steel bar stools. He communicated very well throughout the project and on February 4th, 2016, the stools arrived as promised and we couldn't be more pleased with the quality and style they bring to our home. It's obvious by looking at the stools that Spencer is outstanding at his craft and takes pride in his work. We are very pleased with the quality of the product. We were also very happy with the shipping procedure. Spencer underestimated the cost of shipping in his proposal, and once it came time to ship, he made alternate arrangements, including professionally packaging each stool himself in quality solid wood containers, with plenty of foam protection, in order to keep the cost within the quote. They arrived safely and look beautiful. We had a very positive experience from start to finish and the product matched the advertisement. The only concern was the time it took to receive the stools. The website advertises 4-6 weeks and it took 4 months. There was good communication regarding this matter and I now have the opinion that a good product takes time to create. It was well worth the wait! Thank you Spencer and Old North Designs.