Whether it's a corporate reward or a personal gift, work with our artists to design a lapel pin or brooch that will mean so much more because it's created just for you.
Discuss design ideas, options, budget, with your jewelry consultant - your guide to the custom experience.
See sketches and concept art designed just for you by our jewelry artists.
Visualize your piece with high resolution 3D renderings, and we'll adjust every detail until you tell us it's perfect.
Receive your custom piece, with the assurance it's been made to wear and last a lifetime.
How long does a project take?
Typically, your custom piece will be in your hands 2-4 weeks after we've finalized your design. However, because each project is different, the time it takes to complete your project may vary. Here's a rough breakdown of how long each part of our process takes:Design: As long as it takes for you to tell us it's perfect
When it comes to creating your design, we'll work at your pace. Some customers only need to exchange a few messages with us - we'll often be ready to make their piece within a few days. Others may prefer to design and iterate with us over many weeks, or even months.Production: Approximately 2-4 weeks
Once you've approved a design, we'll manufacture your piece, finishing all the details by hand. When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you.Shipping: 1-3 days (domestic), Approximately 1 week (international)
We offer free shipping within the US via FedEx or USPS, and we ship international packages via DHL Worldwide Express, one of the fastest services available. Depending on location, international shipments can sometimes be delayed by local customs for inspection, which can extend the delivery time.
How much will my piece cost?
We try to make high-quality custom pins and brooches accessible to everyone. Pricing is typically driven by the materials (precious metal, gems) used in the design, and our team can help you make choices to stay within your target budget. But we make high quality pieces of jewelry, using fine materials, and crafted to last a lifetime, so we aren't able to offer pieces below $250 in most cases.
Each piece we create starts off as a brand new concept. So it's hard to know how much a piece is going to cost without learning a bit more about the idea you have in mind.
The easiest way to figure out how much your piece will cost is to start a consultation with us and let our team know what you're looking for. We can provide an estimate with only a few details.
When do I get to see a design? Do I have to pay first?
There's no charge to discuss your design and price out options with our team. We request a deposit prior to producing 3D models and renderings of your design and that deposit goes toward the final cost of producing your piece.
Do you offer a warranty?
We stand behind our jewelry 100% and we offer a comprehensive set of warranties so that you can purchase with confidence.Lifetime Manufacturer Warranty
We guarantee our workmanship and take responsibility for any structural defects.Certificate of Authenticity
All the materials (metals, diamonds, and gemstones) we sell are authentic and properly specified in your proposal agreement.Accent Stone Loss Warranty
If any small accent gems (<$100 value) break or fall out of their settings in the first year after we create the ring or within a year of us performing maintenance on the ring, we’ll replace them free of charge.