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How It Works

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Decorative color block Solitaire diamond engagement ring on a woman's hand
Decorative color block Illustration of man on smartphone

Pop the Question

For now, we’ll do the asking. Who’s the lucky guy or gal? Have they dropped any hints? What do they like? Have any crazy ideas of your own? What’s your budget?

Design sketch of engagement ring with emerald cut diamond and a halo for extra sparkle

The First Draft

With those details in mind, our artists start sketching design concepts until we find the look that feels just right.

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Finding “The One”

Our gem experts search far and wide for diamond or gemstone options and provide all the guidance and advice needed to choose the perfect stones.

Decorative color block 3D rendering of solitaire diamond engagement ring

This Is Getting Real

Our design team creates realistic 3D renderings that show exactly how the ring will look. We tweak and tune until we hear you say, “It looks perfect!”

Decorative color block Solitaire diamond engagement ring on a woman's hand

To Have and to Hold

Our master jewelers bring your custom design to life. And once it’s in your hands, we stand behind the ring for life with our Lifetime Customer Service.

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Design sketch of engagement ring with emerald cut diamond and a halo for extra sparkle
Decorative color block 3D rendering of solitaire diamond engagement ring

What Goes Into the Price of a Ring

Most places start with price tags. We start with your budget, and work backwards from there, helping you pick out the right combination of details to get the perfect ring at the right price, and hopefully leave you with a little extra for the honeymoon.

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Most custom rings start at $1,000.
Learn more:
How much does a custom engagement ring cost?
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Your CustomMade Ring

The Setting

We design and make a ring 100% to your specifications, with your budget in mind.

You Tell Us
The Center Stone

We'll use our resources to help you find exceptional diamonds or gemstones.

The Best Value
The Design Experience

Whether you're spending $500 or $50,000, we give you the same love and attention.

Lifetime Customer Support

We stand behind everything we make.

$ Your Ring's Price

What Our Customers Say

Based on 11317 Reviews
Profile photo of customer Luke

The guys at CM were all excellent. They took care of me and listened to what I had to say. I loved that you could be as hands on or hands off with your project as you wanted to be. I had some very specific design ideas and they gave me the freedom to be very involved in the design. The ring came out beautifully and after doing this, I know that there is no way I would have been as happy with a ring I picked out at a jewelry store.

Profile photo of customer Jesse

I wanted to customize a ring for quite some time... and most of the options I considered ended up being robotic, overpriced, and limited by standard options. When I found Custom Made, I was instantly impressed by immediate feedback, attention to detail, and the kindness of my Project Lead. I took an abstract idea, and with the guidance of this incredible team, was able to dream up the perfect ring for my partner. Guidance, expertise, pricing, options, kindness.... all of it, such a wonderful experience.

Profile photo of customer Jason

The team at Custom Made made my experience putting together the perfect engagement for my fiancé flawless. They explained every step of the process and ensured that I loved it before moving on to the next step. I truly appreciate everything and the finish product is one that my fiancé will love for a lifetime. Thank you Custom Made.


How long does a custom ring take to make?

Typically, your custom piece will be in your hands 2-4 weeks after we've finalized your design. However, because each project is different, the time it takes to complete your project may vary. Here's a rough breakdown of how long each part of our process takes:

Design: As long as it takes for you to tell us it's perfect

When it comes to creating your design, we'll work at your pace. Some customers only need to exchange a few messages with us - we'll often be ready to make their piece within a few days. Others may prefer to design and iterate with us over many weeks, or even months.

Production: Approximately 2-4 weeks

Once you've approved a design, we'll manufacture your piece, finishing all the details by hand. When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you.

Shipping: 1-3 days (domestic), Approximately 1 week (international)

We offer free shipping within the US via FedEx or USPS, and we ship international packages via DHL Worldwide Express, one of the fastest services available. Depending on location, international shipments can sometimes be delayed by local customs for inspection, which can extend the delivery time.

When will I see a design? Can I see my design before I pay?

There's no charge to discuss your design, and price out options with our team. In many cases, our jewelry designers will also create artistic sketches of our design concepts for your piece. We request a deposit prior to producing 3D models and renderings of your design and that deposit goes toward the final cost of producing your piece.

Do you offer a warranty?

We stand behind our jewelry 100% and we offer a comprehensive set of warranties so that you can purchase with confidence.

Lifetime Manufacturer Warranty

We guarantee our workmanship and take responsibility for any structural defects.

Certificate of Authenticity

All the materials (metals, diamonds, and gemstones) we sell are authentic and properly specified in your proposal agreement.

Accent Stone Loss Warranty

If any small accent gems (<$100 value) break or fall out of their settings in the first year after we create the ring or within a year of us performing maintenance on the ring, we’ll replace them free of charge.

Read more about our warranties.

Have more questions?
Check out more questions & answers

Ready to create a one-of-a-kind ring with us?