Daunted by ring shopping? Paralyzed by Pinterest? Don't stress yourself over finding that one special ring. We'll just make it for you!
Discuss design ideas, options, budget, with your jewelry consultant - your guide to the custom experience.
See sketches and concept art designed just for you by our jewelry artists.
Visualize your piece with high resolution 3D renderings, and we'll adjust every detail until you tell us it's perfect.
Receive your custom piece, with the assurance it's been made to wear and last a lifetime.
Our team of design consultants helps you figure out the details, explains your options, and guides you through each step of designing the perfect engagement ring.
Our artists create sketches and detailed 3D renderings to capture a perfect and personal design. And we'll tweak the details until you say it's exactly right.
Is it OK for a diamond to have faint fluorescence? Will emerald and rose gold work together? What exactly is Art Nouveau style? Don't worry, we've got this. We'll make sure you know what matters and what doesn't, and we'll create the perfect ring. Together.
Get exactly the ring you want for the price of something off the shelf. We make custom accessible for any budget.
Take a spin through a few of our recently completed designs.
We got to work with these beautiful people on some of the happiest moments of their lives. How lucky are we?
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What's the story with lab-made diamonds? Are they "for now" or can they be "forever?"
How long does a project take?
Typically, your custom piece will be in your hands 2-3 weeks after we've finalized your design. However, because each project is different, the time it takes to complete your project may vary. Here's a rough breakdown of how long each part of our process takes:Design: As long as it takes for you to tell us it's perfect
When it comes to creating your design, we'll work at your pace. Some customers only need to exchange a few messages with us - we'll often be ready to make their piece within a few days. Others may prefer to design and iterate with us over many weeks, or even months.Production: Approximately 2 weeks
Once you've approved a design, we'll manufacture your piece, finishing all the details by hand. When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you.Shipping: 1-3 days (domestic), Approximately 1 week (international)
We offer free shipping within the US via FedEx or USPS, and we ship international packages via DHL Worldwide Express, one of the fastest services available. Depending on location, international shipments can sometimes be delayed by local customs for inspection, which can extend the delivery time.
How much will my ring cost?
In general, our custom engagement rings are the same price as similar rings off-the-shelf ('similar' meaning a comparable selection of metals and gemstones used, which are the biggest factors in price). Our aim is to make custom designs accessible to everyone.
Each engagement ring we produce starts off as a brand new idea. Because of that, it’s difficult to know how much a piece is going to cost without knowing a bit more about the idea you have in mind.
The easiest way to figure out how much your ring will cost is to start a consultation with us and let us know what you're looking for - we can provide an estimate with only a few details.
When do I get to see a design? Do I have to pay first?
There's no charge to discuss your design, and price out options with our team. In many cases, our jewelry designers will also create artistic sketches of our design concepts for your piece. We request a deposit prior to producing 3D models and renderings of your design and that deposit goes toward the final cost of producing your piece.
Where do your diamonds and other gems come from? Can I browse your inventory?
Unlike most jewelers, we don't keep a huge inventory of diamonds or other gemstones. Since every piece we make is custom, we prefer to source each center stone individually, to suit the design and the specific needs of each customer.
As with the rest of our design process, our team will guide you through the gem selection process. We start by figuring out what's important to you in a gemstone, whether it's budget, origin, size, color, or simply the overall look. With that in mind, we research and prepare a set of options that we think would work for you. Some come from our curated collection, others from a network of trusted suppliers, and in some cases, we may opt to have an expert lapidary custom cut your gem. You'll make the final decision on the option that best meets your needs, and we'll make sure you have everything you need to make the best choice.
Our primary goal with diamonds and other gemstones is transparency. The center stone is an essential part of the look of your ring and it can be a big financial decision. Trust is built on honest communication, so we work hard to give you all the information you need to make a confident choice.
Do you offer a warranty?
We stand behind our jewelry 100% and we offer a comprehensive set of warranties so that you can purchase with confidence.Lifetime Manufacturer Warranty
We guarantee our workmanship and take responsibility for any structural defects.Certificate of Authenticity
All the materials (metals, diamonds, and gemstones) we sell are authentic and properly specified in your proposal agreement.Accent Stone Loss Warranty
If any small accent gems (<$100 value) break or fall out of their settings in the first year after we create the ring or within a year of us performing maintenance on the ring, we’ll replace them free of charge.