The lives of our military customers are shaped by their service. The units and people they serve with hold an intensely important place in their lives. Stories of honor, pride, and pain: selfless service, love of country, brotherhood, and sometimes loss. We create heirloom rings that strive to capture these personal stories.
Discuss design ideas, options, budget, with your jewelry consultant - your guide to the custom experience.
See sketches and concept art designed just for you by our jewelry artists.
Visualize your piece with high resolution 3D renderings, and we'll adjust every detail until you tell us it's perfect.
Receive your custom piece, with the assurance it's been made to wear and last a lifetime.
CustomMade designs and creates one-of-a-kind, custom fine jewelry. Each piece we create is inspired by you, designed for you, and fabricated just for you.
Read more about how we design our custom signet rings.
If there were more stars, I'd give them to you and the people I worked with, Jacqueline and Mary. They were awesome, in communications, patience, attention to detail, providing information, and giving great advice...they are outstanding representatives of your company! From start to the day I picked up my ring, I have been impressed in the quality and professionalism. I will have other rings made, and of course they will go to you. I will also let everyone I know how great it was working with you and your professional staff. The ring will speak for it self. And speaking of the ring...it is beautiful!! You have great service, product, and process. Keep it up and both my wife and I thank you!!!
- Michael W.
How long does a project take?
Typically, your custom piece will be in your hands 2-3 weeks after we've finalized your design. However, because each project is different, the time it takes to complete your project may vary. Here's a rough breakdown of how long each part of our process takes:Design: As long as it takes for you to tell us it's perfect
When it comes to creating your design, we'll work at your pace. Some customers only need to exchange a few messages with us - we'll often be ready to make their piece within a few days. Others may prefer to design and iterate with us over many weeks, or even months.Production: Approximately 2 weeks
Once you've approved a design, we'll manufacture your piece, finishing all the details by hand. When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you.Shipping: 1-3 days (domestic), Approximately 1 week (international)
We offer free shipping within the US via FedEx or USPS, and we ship international packages via DHL Worldwide Express, one of the fastest services available. Depending on location, international shipments can sometimes be delayed by local customs for inspection, which can extend the delivery time.
How much will my ring cost?
In general, our custom rings are the same price as similar rings off-the-shelf ('similar' meaning a comparable selection of metals and gemstones used, which are the biggest factors in price). Our aim is to make high-quality custom designs accessible to everyone.
Each ring we produce starts off as a brand new concept. Because of that, it’s difficult to know how much a piece is going to cost without knowing a bit more about the idea you have in mind.
The easiest way to figure out how much your ring will cost is to start a consultation with us and let our team know what you're looking for - we can provide an estimate with only a few details.
When do I get to see a design? Do I have to pay first?
There's no charge to discuss your design and price out options with our team. We request a deposit prior to producing 3D models and renderings of your design and that deposit goes toward the final cost of producing your piece.
Do you offer a warranty?
We stand behind our jewelry 100% and we offer a comprehensive set of warranties so that you can purchase with confidence.Lifetime Manufacturer Warranty
We guarantee our workmanship and take responsibility for any structural defects.Certificate of Authenticity
All the materials (metals, diamonds, and gemstones) we sell are authentic and properly specified in your proposal agreement.Accent Stone Loss Warranty
If any small accent gems (<$100 value) break or fall out of their settings in the first year after we create the ring or within a year of us performing maintenance on the ring, we’ll replace them free of charge.