Each pen is hand-crafted using the finest exotic woods or man-made materials. Customer may select a "from inventory" item or design a specific style pen from variety of styles and materials. All pens utilize commercially available refills such as Parker or Cross. Wooden pens normally are created using a 15-step finishing process which produces a highly durable, gloss shine. Acrylic pens buffed to high gloss. Other finishes upon customer desires and specification.