Whether it's a proposal, exchanging vows, giving a gift, or commemorating something special, our one-of-a-kind design experience helps you make a personal statement that mass-produced rings can't.
Discuss design ideas, options, budget, with a dedicated jewelry consultant - your guide to the custom experience.
See sketches and concept art designed just for you by our jewelry design team.
Visualize your custom ring with high resolution 3D renderings, and we'll adjust every detail until you tell us it's perfect.
Receive your custom piece, with the assurance it's been made to wear and last a lifetime.
Our team helps you figure out the details, weigh all the options, and guides you through each step of creating your custom ring.
Our artists will create a design just for you, and we'll work with you on the details until you say it's just right.
From your design consultants and artists, to our staff gemologists and our experienced jewelers, your project is handled with the utmost precision, care, and knowledge.
Take a spin through some of our most recently completed designs.
How does this work? What does CustomMade do?
CustomMade makes fine jewelry. But what sets us apart from other jewelry stores and websites is that every single piece we make is one-of-a-kind.
To do that, we have a team of jewelry experts and designers that will work with you to design your piece - whether you already know what you want, have a few general ideas, or really don't know where to start.
We also know just how uncomfortable it can be to buy fine jewelry (particularly engagement rings) when you don't know a lot about it. There's an overwhelming amount of information about metals, gems, design styles, comfort, maintenance, and more! To help bridge that gap, we strive to offer the absolute best - and most honest - customer service in the world. There are often many "right" options, so our job is to help you understand all the trade-offs so that you can make a well informed decision. We've done our job right when we help you find the best materials, options, and details for your budget and lifestyle.
Tell us a little about yourself and what you're looking for, and we'll guide you through the process of creating the perfect piece of jewelry - all online, from the comfort of your home.
How long does a project take?
For most customers, a project takes about 4 weeks. That includes discussing your design up front, another 2-3 days to create your design, a few days for revisions (if necessary), around 10 days in production, and a few days to ship it to you. We encourage you to take your time though - there's nothing wrong with asking lots of questions.
If you need your piece completed by a certain date, let us know up front, and we can usually work to accomodate your request. For urgent requests, we offer a rush service that pushes your request to the top of our list and guarantees delivery by a specified date.
Unfortunately, if you need your piece completed in 2 weeks or less, we can't accomodate requests in that timeframe.
How much will my piece cost?
Unlike other jewelers and jewelry stores, each piece of jewelry we produce starts off as a brand new idea. Because of that, it’s difficult to know how much a piece is going to cost without knowing a bit more about the idea you have in mind.>
The easiest way to figure out how much your piece will cost is to start a consultation with us and let us know what you're looking for - we can provide an estimate with only a few details.
We're able to produce heirloom-quality custom jewelry for prices that are comparable to what you'd pay for similar quality pieces off the shelf. If you're purchasing a piece of jewelry that you want to last a lifetime (like an engagement ring, anniversary present, or family heirloom), then we offer the opportuntity to have something made just for you for roughly the cost of something that's been mass-produced.
However, custom designing and making every piece one-of-a-kind at such high quality means we can’t offer jewelry at the prices of fast fashion brands.
When do I get to see a design? Do I have to pay first?
After we've gathered details on what you'd like to make, we'll be ready to start designing your piece. We make every effort to make sure we have all your considerations in mind before we start designing.
Before we produce 3D previews of your piece, we require a deposit up front - the deposit goes toward the final cost of producing your piece. Should you decide not to proceed with production of your design, the deposit is partially refundable minus a small amount we retain to cover our designer’s time.
In some cases, we'll create hand-drawn sketches and design concepts to help firm up the design direction for your piece. There is no payment or deposit required for sketch work. We won't ask you to make a payment until you have a clear sense of the design, direction and expected pricing of your piece.